At Axiom, customer service is our #1 priority. Today’s sophisticated consumers demand and expect professional and knowledgeable treatment, and today’s high tech automobiles require technically savvy associates.
Axiom is committed to exceeding both our dealer and end-user customer’s expectations at all levels of our product administration, especially when filing a claim. Every member of our claims team is master ASE certified to guarantee the best possible service for your clients.
Our Senior Management team has 30+ years experience representing the industry. We carefully selected each team member and brought them together to combine their experience with Axiom’s vision of a new approach and deep embrace technology.
99% customer satisfaction
Customer service is our #1 priority
5 second answer time
98% of all calls are answered in 5 seconds or less
4 min average call time
Fixing the problem quickly and effectively.
In-house certified associates standing by to answer your calls
Axiom Product Administration employs an industry-leading claims payment process to ensure that your dealership receives payment for authorized repairs in a timely matter. Upon completion of authorized repairs and securing all supporting documentation we can immediately pay your claim by virtual credit card or within two business days issue you a check.
For questions regarding Axiom Product Administration please contact our customer service department at 844.252.0937 between the hours of 7:00A.M. – 5:00 P.M. CST Monday through Friday, and we will be happy to assist you.