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Claims Payment Analyst
Position Summary
The claims payment analyst is responsible for the overall handling (reviewing, approving, and denying) of claims submitted by our customers. Claims are received through a variety of sources (i.e. system, reports, manual reviews, fax, email, etc.).
The claims payment analyst is responsible for the overall handling (reviewing, approving, and denying) of claims submitted by our customers. Claims are received through a variety of sources (i.e. system, reports, manual reviews, fax, email, etc.).
Duties and Responsibilities
- Review claims received in the claims fax/email box.
- If all policy guidelines are met, the Claims Analyst is responsible for paying the claim to the customer.
- If claim fails to meet Axiom policy, the Payment Analyst will send the information to a Mechanical Claims Analyst to follow up with the customer.
- Set up check payment for claims that require manual payment.
- Assist the Axiom Claims department with payment questions.
- Complete additional tasks and projects as assigned.
Education
- High School diploma or equivalent required. Some college coursework desired.
Experience
- 1-3 years automotive claims experience desired.
- Previous Warranty claims program knowledge is desired.
- Basic mechanical automotive background required.
Skills
- Excellent time management skills/organizational skills.
- Excellent written and verbal communication skills.
- Effective analytical and problem solving skills.
- Attention to detail is required.
- Displays professionalism and a positive attitude.
- Ability to effectively communicate with managers and coworkers.
- Ability to multitask and prioritize assignments.
Please send Resume and Cover letter to contact@axiomadmin.com.